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Copyright © 2020 Express Cabs & Couriers Ltd - All Rights Reserved.
Over Charging
Approximately 80% of the complaints we receive pertain to driver overcharging. Consequently, we are implementing the following policy:
In the event that overcharging a customer is substantiated, the excess amount will be deducted from your driver's sheet, accompanied by a £50 administrative fee.
£50 administrative fee is used to compensate the customer and try retaining their business, preventing negative feedback on social media or through word-of-mouth.
WITH IMMEDIATE EFFECT